A top internationally BPO is urgently looking for Call Centre Agents to join our to our dynamic team!
Non Negotiable requirements – Non negotiable
- 6 to 12 month’s previous Call Centre Inbound experience.
- Minimum of Matric (grade 12)
- Willing to work shifts
Key responsibilities
- Provide support for balance enquiries;
- Provide payment details;
- Facilitate first level support dispute resolution;
- Provide data services; and
- Provide handset support;
- Confident and friendly telephone skills;
- Accurate data inputting skills;
- Excellent time management skills;
- Self-motivated;
- Excellent verbal and written communication skills;
- PC skills using MS Office E.g. Excel, PowerPoint;
- Confident and professional.
PLEASE NOTE: (I regret that we can only respond to successful candidates with relevant minimum requirements due to the volume of applications we receive – thank you)