With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary
The Investment Banking Technology team (IB Tech) is looking for a passionate DevOps Support Engineer to join the Operations Support team.
Job Description
Key Responsibilities:
- Provide first-line support for multiple inhouse and vendor applications
- Manage production incidents in accordance with the ITIL framework
- Perform post-incident root cause analysis
- Assist with the development and implementation of system and process changes
- Assist with audit queries
- Implement and test disaster recovery plans as and when required
- Perform application testing as and when required
- Create and manage CI/CD pipelines
- Implement observability/telemetry
- Implement/improve application monitoring
- Identify, develop, and drive the automation of manual tasks
- Develop, over time, a deep understanding of business and technical processes
- Document business and technical processes for the purposes of knowledge-sharing and improved application support
- Develop and nurture collaborative relationships with business and technology partners
- Assist with developing and embedding a culture of continuous improvement and performance excellence
- Degree in Computer Science/IT/related field, or equivalent working experience
- Min 2 years Information Technology experience
- Experience working in application support
- Solid Information Technology foundation
- ITIL certification
- SRE certification
- Cloud certification/s (esp. AWS)
- Development background
- Linux and Windows scripting
- Windows administration
- Linux administration
- Network administration
- Security administration
- Relational/SQL databases
- Experience with programming
- Experience with DevOps principles, tools, and techniques (pipelines, IaC, containerisation, etc.)
- Experience with cloud (AWS, Azure, etc.)
- Experience with observability/telemetry
- Experience with agile practices
- Experience in corporate and investment banking
- Customer focused
- Collaborative team player
- Strong work ethic
- Strong communication skills
- Creative problem solver
- Quality focused
- Learn the domain of Corporate and Investment Banking
- Help to build and grow a high-performing support team
- Contribute to improving and modernising application support and run-the-bank processes.
- Work for one of South Africa's leading banks and employers of choice
- Earn competitive compensation, rewards and benefits
- Enjoy continuous growth and development with opportunities to move within the bank
- Receive financial support for continued learning (courses, certifications, tertiary, etc.)
- Ownership and autonomy
- Diversity and the unique contribution of individuals
- Teamwork and collaboration
- Continuous improvement
- Innovation
- Agile ways of work
- Experimenting without fear of failure
Bachelor's Degree: Information Technology
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
