At Publicis Commerce, our strength is the efficiency with which we deliver leading-edge hero solutions and support to our clients and partners. Were proud to set the standard for success in our industry. To help us continue our growth, were seeking an experienced Events Specialist to join our highly skilled team.
The ideal candidate will be adept in building strong relationships with strategic customers, with the ability to identify client needs and to promote our companys solutions, while sustaining and growing our business to achieve long-term success.
Although it is predominately commercially modelled, a key component of the role would be to oversee the relationships of the company with its most important clients, as well as having a thorough understanding of the clients business drivers and requirements. The AD, however, must not become disconnected from the overall business insights which overlay strategy & creative, as well as systems and data for the successful delivery of client & product solutions.
Core to this position is to liaise with internal stakeholders to ensure campaigns are delivered on time and within budget, as well as overseeing the team delivery & performance of the assigned vertical. This includes the deployment of end-to-end channel solutions.
We are looking for an individual that whos organizational, communication, and leadership skills are second to none, and they enjoy developing innovative solutions that push boundaries.
The purpose of the role is to manage and execute small- and large-scale campaigns for Diageo PEM in West, CSEM and Southern Africa.
KEY REPONSIBILITIES:
- Drive and meet sales objectives by continuously proposing solutions that add value, increase sales and delight consumers
- Meet set revenue targets by ensuring ongoing organic growth on Diageo.
- Acquire a thorough understanding of key customer needs and requirements
- Develop and expand trusted relationships with customers by continuously proposing solutions that meet their objectives
- Ensure products and services are delivered to customers in a timely manner and within budget.
- Act as the key interface between the customer and all relevant internal stakeholders.
- Quickly act to resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
- Develop and manage account plans for all current clients with input from all key internal stakeholders
QUALIFICATIONS & EXPERIENCE
- Bachelors Degree in appropriate field of study or 4 years relevant work experience within a similar environment
- 4 years, commercial, sales & marketing industry experience
- Experience in managing growth, improving profitability of sales, advertising & marketing services
- Analytical, critical and strategic thinking capabilities
- Commercial acumen
- Innovative
- Results and solution oriented
- Influence
- Detail and deadline oriented
- Strong management skills
- Presentation skills
KEY RESPONSIBILITIES:
Business growth
- Ensure yearly financial commit targets are met - revenue
- Intimate knowledge of clients business, market environment and products/brands to propose solutions for the growth of their business.
- Proactively address client challenges with innovative solutions to ensure revenue.
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders that translated into additional revenue.
- Support the Business Director by developing and evaluating short and long term strategic, commercial & business objectives
- Drive and champion the group strategic goals, living shared values and core behaviours
- Inculcate core values and behaviours in the culture, beliefs and behaviours of the Leadership Teams of Publicis Commerce
- Contribute consistently within the leadership capability set as well as enabling agile teams
- Excellent out of the box, pitch winning creative and strategic reverts
- Proactively reverts to client not waiting for briefs/orders from clients
- Keep abreast of competitor activity/new market communication and share with client and team timeously
- Support the acquisition strategy of the Publicis Groupe
- Assessment & structuring of partnership opportunities
- Drive the optimization and harmonization/integration of the operations of acquired entities with those of the Publicis Group
- Identification and implementation of resource & infrastructure optimization opportunities
- Identification & implementation of best-practice (both directions)
- Drive efficiencies, economies of scale & resource optimization through Publicis Commerce
