They are looking for an exceptional Account Manager with proven experience in retaining and growing key customer accounts in a B2B environment.
The Minimum Criteria For This Role
- A minimum of 5 years experience in Key/Senior Account Management in a B2B environment.
- Ability to develop long-term relationships with key decision makers.
- Ability to retain and grow revenue from key customer accounts.
- Influence high level decision makers to buy.
- Highly driven, competitive, and honest
- Consistently achieving account management goals, objectives, and targets
- Establishing, strengthening, and deepening relationships with high-level decision makers.
- Gathering and analyzing information on key customer accounts to establish valuable insights that will grow the account.
- Leading complex contract negotiations
- Leading collaborative engagements internally and externally to discover and execute on the best ideas to drive account growth.
- Consistently retaining and growing key customer accounts over 3-5 years.
- Bachelor's degree or equivalent experience.
- Minimum 5 years experience in Account Management in a B2B environment, preferably in contracted subscription services
- Strong ability to develop long term mutually beneficial relationships.
- Strong ability to think critically - Analyze data, extract insights, and identify opportunities.
- Strong ability to maintain positive and successful working relationships with other internal departments.
- Strong ability to drive collaboration amongst many internal and external stakeholders.
- Excellent verbal and written communication skills
- Highly skilled at leading sales conversations with high-level decision makers.
- Highly skilled at uncovering buyer needs, objectives and strategic priorities.
- Highly skilled at creating strategies proactively to drive buyer priorities, agenda, and action - Create Demand!
- Highly skilled at building an action-oriented plan to maximize account retention, growth, and success.
- Highly skilled at preparing and delivering formal sales presentations.
- Skilled at leading extensive contract negotiations.
- Skilled at using business language in sales conversations - margins, pricing, mark-ups, cost of sales, CAPEX.
- Skilled at compiling a marketing strategy.
- Skilled at maintaining a high level of productivity with solid time management skills.
- Proficient skills in Microsoft Word, Excel, and PowerPoint
- Prefers to lead and is very comfortable with responsibility.
- Diplomatic and seeks a win-win scenario in conflict situations.
- Collaborates with others to achieve results.
- Empathetic and able to comprehensively grasp other peoples situations.
- Driven by timelines and honoring commitments.
- Able to translate concepts into practical reality.
Benefits Within Our Cost To Company Structure
- Medical Aid (Discovery)
- Provident Fund (Liberty)
- Group Life, Disability, Funeral Cover
- 15 - 20 days leave depending on seniority
- Fuel reimbursement
- Cell phone allowance
- Laptop
- Participation in phantom share scheme