Account Manager

Prefered skills

Account Management, Customer Relationship Management (CRM), Relationship Development, Management, Business Development, Working Experience, Product Service, Travel, Accounting, Communication

Job description

Artist Admin is a dynamic, fast-growing administrative support company with a passion for empowering creative professionals. Our mission is to relieve artists, designers, and other creative individuals/businesses from the burden of time-consuming administrative tasks, allowing them to focus on what they do best: creating. With our head offices in Cape Town, we are expanding our presence in Johannesburg by seeking a dedicated and motivated Account Manager to join our team.

Position Overview:
As an Account Manager at Artist Admin, you will play a crucial role in building and maintaining relationships with our valued clients. Youll be responsible for understanding their unique needs, ensuring the seamless delivery of our administrative support services, and contributing to their growth and success. If youre a proactive, motivated individual who believes in our mission and thrives in a collaborative, growth-oriented environment, we want to hear from you.

Key Responsibilities:

• Client Relationship Management: Build and nurture strong, long-lasting relationships with our clients, serving as their primary point of contact with Artist Admin.
• Account Growth: Identify opportunities to expand our services within existing client accounts and work closely with clients to understand their evolving needs.
• Service Delivery: Ensure the timely and effective delivery of our administrative support services to meet client expectations.
• Problem-Solving: Collaborate with clients to address any issues or challenges and provide solutions to meet their requirements.
• Team Collaboration: Work closely with our internal teams to coordinate and deliver on client requests and projects.
• Client Advocacy: Act as a passionate advocate for our clients within Artist Admin, ensuring their needs are met and expectations exceeded.
• Continuous Improvement: Contribute to the enhancement of our services by providing feedback and insights gained from client interactions.

Qualifications:

• 5 years minimum proven experience in an account management/client services or greater role, preferably in a creative or similar industry.
• Strong interpersonal and communication skills, with the ability to build and maintain client relationships.
• Motivated, proactive, and able to take ownership of client accounts and deliver results.
• Creative problem-solving abilities and a customer-centric approach.
• A belief in our mission and a passion for supporting creative professionals.
• Midlevel to advanced computer skills and experience required (PM/CRM software, invoicing, Excel, Powerpoint, etc)
• Own vehicle and license required
• Bachelors degree in a relevant field is a plus.
• Project management or production experience is also a plus

What We Offer:

• A fun, lighthearted work environment that values personal and professional growth.
• Opportunities for career development and advancement.
• Salary range R15k R20k p/m basic with potential commission structure as bonuses.
• The chance to impact the creative industry by supporting artists and creators in pursuing their passions.

If youre ready to be a part of a growing company that values empowerment, creativity, and client success, wed love to hear from you. Please submit your resume and a cover letter explaining why youre the ideal candidate for the Account Manager position at Artist Admins Johannesburg office.

Artist Admin is an equal-opportunity employer. We encourage candidates from all backgrounds and life experiences to apply.
 
Application Deadline: 8th September 2023