Account Manager

This is a remote position.

MUST BE BASED IN SOUTH AFRICA

The position of business 2 business Account Manager (remote worker) is considered the backbone

of our business, and one of the most important roles as it is the 1 st step to achieving potentially a

long-standing career with Advance Connects.

The responsibilities within this position are to develop strong relationships via the telephone and

email activities with potential prospects on behalf of our clients, contacting key decision makers and

qualifying the relevance of the call against the campaign objectives for our clients products and

services.

Hours of work

08:45 to 17:00 Monday to Thursday UK time 2 x 15 minutes break time and 30 minutes for lunch.

08:45 to 16:00 Friday UK time 1 x 15 minutes break time and 30 minutes for lunch.

No evenings.

No weekends.

No Bank holidays.

Benefits for home working

As a remote account manager this will provide you with the following benefits to mention a few.

• No commute to the office. The daily commute can compound or increase your stress levels

as you deal with factors beyond your control, such as rude passengers, vehicle breakdowns,

and traffic jams. A longer commute can also reduce job satisfaction and worsen your mental

health.

• You can complete more work tasks and assignments. At home, workers gain back time lost

to in-office distractions and interruptions, such as:

The noise and activity of an open office plan.

That chatty coworker who has trouble ending conversations.

Those impromptu meetings or coffee breaks that run long.

• You spend less money outside of the house. Of course, individual spending will vary, but

heres where you might save:

Commuting: Whether you take public transportation or drive your own cargas, tolls, and

monthly passes for the bus, train, or ferry can add up.

Clothes: A few comfy leggings or joggers, a rotation of relaxed but presentable tops, and

youre good to go. You can get dressed up if you want, but you dont necessarily have to

have a closet full of business garb and professional shoes.

Food: Getting ready for work and making lunch at the same time is great, but not everyone

can fit meal prep into their weeks. At home, youve got your own fridge with your own

favourite snacks and meals at hand. Best of all, you dont have to write your name on your

chow to keep [redacted] from HR from grabbing your yogurt.

Childcare: This depends on your circumstances and your child (or children), but if youre a

parent or caregiver, you might be able to save money on daycare or afterschool programs.

Finally, this is a great and exciting time to join our company and be part of our team and be part of

the beginning of our next phase!

Requirements Typical activities

Outbound (and possibly inbound call handling) calling on behalf of our existing clients, within

the construction industry, built environment and industrial sectors.

Achieving minimum standards against the KPIs required for the clients campaigns.

• 90+ calls per day.
• Campaign results (specific to each brief but typically 2 4 results per day).
• 60 minutes talk time.
• No call quality failures.

Managing and maintaining an effective sales pipeline.

Using various CRM systems typical with outbound calling activities.

Using standard Microsoft application Outlook, Word, Excel etc.

Skills Required And Expectations Of Successful Candidates.

Excellent communication skills: Within the role you will be provided with full and extensive

training that you will require you to understand the Sales process which includes building

rapport, overcoming objections, and closing opportunities.

An excellent telephone manner, polite and courteous.

Strong written and verbal communication.

Good relationship building and consultative sales skills.

Outgoing and friendly.

Positive and can-do attitude.

It is essential that the Account Manager is IT literate.