The number 1 Top Employer in South Africa.
Certified by the Top Employer Institute 2024.
Role Purpose/Business Unit:
The Account Manager will secure new business from their allocated customer list, derived from a specific set of customers. The Account Manager will need to successfully manage their current base whilst selling additional products and services into these customers. The Account Manager will be required to minimise churn and maximise revenues with revenue growth being a key performance indicator. The objective is to increase the business from a target list of customers.
Your responsibilities will include:
- Responsible for managing specific accounts and delivering profitable, long term business from those accounts
- Works collaboratively to set up service relationship for nominated accounts
- Provide input to help with decisions about new propositions, product mix and services for customers
Must have technical / professional qualifications and experience:
- Matric with a minimum of 5 years experience in Account Management
- A 3 year commercial (B. Com/Business Science, IT) Degree or Equivalent qualification will be an advantage.
- OR
- A 3 year commercial (B. Com/Business Science, IT) Degree or Equivalent qualification with 3 years experience in Account Management
- Experience in solution sales and relationship management with a track record of solution selling
- A broad understanding of the ICT Landscape and Strategic ICT enablers.
- A thorough understanding of converged and networking technologies and services.
- Demonstrated understanding of important financial concepts, the IT&T environments, purchasing practices and industry specific aspects of corporate customers.
- Products, Services and Technology
- Mobile and Fixed Voice, Data and Email (including security)
- Unified Communications
- Mobilising Business Process and M2M
- Managed Services
- Enticing incentive programs, competitive benefit packages, and Commission
- Retirement funds, risk benefits, and medical aid benefits
- Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies
The base location for this role is Century City
The company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
Vodacom is committed to an organizational culture that recognizes, appreciates, and values diversity & inclusion.
