Account Management, Employee Benefits, Marketing Agencies, Retail Marketing, Sales, Sales & Marketing, Point of Purchase, Business-to-Business (B2B), Below the Line Advertising, Customer Service
Job description
Vacancy: Account Manager Market Related Package Midrand
Who we are
VF! is a fast paced, dynamic Retail Branding & BTL (Below the Line) marketing agency that shapes how consumers and shoppers behave and purchase. We have great clients, great people and a bright future ahead. We are fascinated with understanding what makes people tick and what makes them decide to choose one brand over another. We are privileged to work with some of the worlds leading brands and we unpack behavioural science, using it to create compelling approaches for brands to win at the Moment of Choice.
Who we are looking for
We have an amazing opportunity for a mid level Account Manager based at our Midrand office to join our growing team and work with some of the world's leading brands.
We are looking for a hands-on, customer-centric, target-driven Account Manager, who has a passion for delivering customer delight and growing market share.
The successful Account Manager will not be afraid to get their hands dirty and walk the hard yards when necessary in order to achieve the best outcome for our clients and our business.
If you are interested in bringing a unique and unexpected perspective into our customers businesses; if you are interested not in selling features and benefits of our products but in providing insights into opportunities the customer had not realised even existed, then we want to hear from you.
Key accountabilities:
- Fostering customer relationships to deliver the best possible outcome for all
- Meeting sales performance targets (commercial KPIs)
- Excellence in Account Management and delivery of great customer service
- Understanding the world of BTL and (preferably) in-store marketing; Point of Purchase ( POP)
- Account planning and management
- Stakeholder management
- Managing briefs from concept to completion
- Performance Reporting (commercial)
- B. Comm Marketing or Business Science or similar Tertiary Business/ Sales & Marketing qualification
- 3-5 years experience in an B2B Account Management role in retail marketing industry
- Experience in team dynamics (has worked as part of team environment / cross functional teams)
- Understanding of and ability to do market research (competitors, clients, landscape etc)
- Well-spoken and well-written
- P.O.S / display selling (advantageous)
- Analytical, organised and comfortable with managing tasks and process adherence
- Strong with administration within the sales process and customer management
- A firm understanding of commerce (the sales world)
- Agency experience of managing blue chip accounts
