2025/03/17 Pretoria
Job Reference Number: SG-535
Department: BPO H2R - Mastercard
Industry: Accounts
Job Type: Contract
Positions Available: 1
Salary: Market Related
Solugrowth is looking for an Accounts Receivable
Job Description
- Daily Cash application as per the AR aging report/Receipt Noetix/Unapplied Report/on request
- Completing vendor forms for new & existing customer set up
- Initiating refunds to customers with credit balances on account
- Prepare and maintain an accurate AR aging report with notes on status of payments
- Sending weekly AR aging reports
- Running weekly TOP20 report (Unapplied credits and payments)
- Responding to customer inquiries related to Payments / Vendor forms/ Refunds /other AR tasks on Remedy and close tickets in timely manner
- Reconciling outstanding issues on customer accounts
- Track and ensure completion of critical requests
- Provide accurate feedback to requestors; communicate the root causes, trends, and solutions
- Monitoring and management of tasks & targets to ensure SLAs & KPIs are met/exceeded
- Identify, support & drive process improvement initiatives (to work methods, processes & systems)
- Build & maintain good professional relationship with client and team members
- Other ad-hoc projects/reports and request
- Experience in Financial administration and Accounts Receivable (Billing, collections etc.)
- 3+ years Accounts Receivable experience
- Oracle Financials experience
- Remedy ticketing system experience
- Excellent written and verbal communication abilities (English); ability to communicate independently with client, build strong client relationships
- Ability to investigate & solve queries from customers with internal stakeholders
- Ability to prioritize and manage expectations
- A keen eye for detail
- Process Oriented
