Department: Retail OperationsDirect Reporting Line: Retail Store ManagerSubsidiary/country: Johannesburg, South Africa
Job PurposeAssist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.
Essential Duties and ResponsibilitiesIncludes the following. Other duties may be assigned.-Ensures the highest level of adidas service is given to each customer.-As needed, completes any regular sales transactions involving cash, credit, checks, etc.-Involved indirectly with ticketing of products as well as checking paperwork against items received.-Assists in product flow from stockroom to sales floor on a fill in basis.-Ensure that Company assets and stock is always secured in order to alleviate shrinkage.-Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.-Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.-Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.-Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.-Maintaining general housekeeping standards.-Safekeeping of Company assets.
Skills required-Listening-Excellent customer service-Meeting sales goals-Selling to customer needs-People skills-High energy level
Education and experience requirements-Matric certificate-0 1 years of retail experience