Administration/Secretarial work • Ability to work under pressure. • Ability to produce quality of work. • Ability to work with client at all level. • Ability to work individual and in a team. • Good telephone etiquette. • Good communication both (verbal & written) skills. • Good interpersonal relationship. • Computer literacy in MS Office (Word, Excel, PowerPoint and Outlook) • Problem solving and analysis. • Record keeping and document management. • Customer care and service delivery, Leadership and mentoring skills. • Good Planning, Organizing and Effective Time Management. • Presentation skills, Facilitation skills. • Knowledge of Public Service Act, Employment Equity Act, Labor Relation Act, Public. • Knowledge of South African Constitution & understanding of Batho Pele Principle.