Competent in all Microsoft Office applications as well as Internet and emails Excellent time - management and organisational skills Excellent customer services skills Good time keeping and punctuality Document processing and administration. Typing speed: 90 words per minute Coping under pressure and setbacks. Achieving personal work goals and objectives. Effective professional handling of queries. Delivering results and meeting customer expectations. Able to converse well with others. Attention to detail (accuracy). Self - motivated. Good listener. Clear thinker. Effectively deal with job stress, angry callers, and upset customers. I am a team player and can work well on my own as well Code 8 Driver’s Licence Languages: Fluent in English and Afrikaans, both as written and spoken languages. Proofreading and Editing