Administrator (Payments)
About Discovery
Discoverys core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.
Key Purpose
Operations specialist to assist manager and team with driving implementation of key objectives and strategic initiatives within Payments Team
Areas of responsibility may include but not limited to
- Administration of Discovery Invest Products
- Death claim processing
- Emigration Claim Processing
- Maturity claims processing
- Ill Heath Claims Processing
- Discretionary Claims Processing
- Retirement Claims Processing
- Handling telephonic queries from policyholders, financial advisors and franchises
- Liaising with clients and franchise in obtaining outstanding requirements
- Relationship building with financial advisors and internal and external colleagues /clients
- Statistics of workloads to ensure that daily targets are met
- Ensure that all standard operating procedures and business rules are adhered to.
- Assisting with testing and system implementations
- Client Centric
- Values Driven
- Resilient
- Optimistic
- Drives Results
- Instils Trust
- People Savvy
- Excellent Communication Skills
- Problem Solver
- Learns on the Fly
- Detailed and Focused
- A strong ability to apply information
- Enthusiastic and flexible to change
- Matric
- Business Degree (Advantageous)
- A minimum 2 years experience in the LISP industry
- Knowledge and Experience of the Pension Funds Legislation
- Knowledge if Long-Term Insurance Legislation
- Knowledge of the Collective Investment Schemes Legislation
The Companys approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
