Posted on: 16 March 2023
ID 854688

Administrator

Duties & Responsibilities

Project Co-ordination & Administration
  • Support the Project Manager to manage timely completion of the project and to coordinate all activities iro:
    • Planning
    • Estimating
    • Budgeting
    • Financing
    • Managing
    • Controlling Costs
    • Visual quality assurance inspections when required.
    • Log work orders.
    • Create TFS/BBM purchase orders.
    • Liaise with clients to identify and define project requirements, scope and objectives.
    • Assist in compiling and preparation of business cases and works authorisation.
    • Co-ordinate the approval process of project documentation.
    • Make certain that clients needs are met as the project evolves.
    • Conduct risk management planning, identification, analysis, response planning and controlling risk on projects in a pro-active manner.
    • Assist with the preparation of project proposals, timeframes, schedules and budget.
    • Monitor and track project progress and address any queries timeously.
    • Act as the point of contact and communicate project status adequately to all participants.
    • Ensure rectification measures are implemented to ensure adherence to completion dates by meeting with the relevant stakeholders and fast tracking POs.
    • Report and escalate to management as needed.
    • Collate and prepare appropriate project documentation, plans and reports for review and sign off.
    • Regular communication with customers, internal teams and all relevant stakeholders.
    • Monitor and track project budgets ensuring adherence.
    • Follow up or escalate issues to project managers for resolution.
    • Site visits to corporate and retail sites as and when necessary.
    Daily Administrative Support
    • Improve methods of carrying out work through on-the-job experience.
    • Ensure that workflow continues without interruption.
    • Filing of all project documentation.
    • Ensure efficient and effective performance and turn-around times.
    • Schedule and hold regular feedback meetings with all relevant staff and stakeholders when required.
    • Collate, distribute and control sensitive information and reports to authorised persons only.
    • Analyse, correct, consolidate and prepare all project related documents for reporting purposes.
    • Record and store information and correspondence in accordance with systems provided.
    • Accompany Project Managers to site and assist with site meetings and taking minutes/messages and general support during meetings.
    • Communicate outcomes of meetings to relevant stakeholders.
    Stakeholder Management
    • Understand the processes required to identify all people and/or organisations impacted by the project.
    • Analyse stakeholder expectations and impact on projects.
    • Develop appropriate strategies for effectively engaging stakeholders in project execution.
    Customer Service And Advice
    • Promote and coordinate open and effective communication
    • Keep up to date with business developments and strategic objectives within the environment.
    • Keep abreast with and provide advice on general changes and compliance within the project frameworks when required.
    • Liaise with internal departments to ensure clients needs are fulfilled effectively and efficiently.
    • Work with existing processes and procedures in such a way that operational efficiencies and performance are enhanced.
    • Attend to and resolve all customer queries timeously or escalate when necessary.
    • Follow up and follow through on all queries timeously.
    • Update supplier information and maintain relationships.
    • Manage conflict.
    Reporting
    • Prepare all project weekly/monthly reporting within set timeframes for submission to relevant parties.
    • Prepare project presentations for Operations/relevant stakeholders when required.
    • Update and maintain all project records, keeping all guarantees, COCs, approval documentation and as-built drawings for ease of reference.
    • Compile and prepare stats as and when required.
Skills and Competencies
  • Strong working knowledge of Microsoft Office and of project management tools.
  • Excellent communication skills.
  • Planning and organising skills.
  • Excellent interpersonal skills.
  • Initiative, problem solving and follow-up skills.
  • Good time management skills.
  • Negotiation skills.
  • Supervisory skills.
  • Conflict Management skills.
  • Presentation skills.
  • Interpersonal skills
  • Communication Skills (Verbal & Written)
  • Strong analytical and numerical skills
  • Problem solving skills
  • Reading and understanding Microsoft Project Plans
Qualifications
  • Grade 12 (non-negotiable) plus.
  • Diploma in Project Management or equivalent.
  • Related technical knowledge advantageous.
  • Minimum 3 years experience in project administration/project co-ordination in a related field.
  • Project finance administration.
  • Working with multiple stakeholders.
  • MS Word, Excel, MS Outlook, MS Project, InforEAM, Axapta.
  • 3rd Party Management of financial transactions
  • Reporting and tracking.
  • Relationship Management
  • Acute awareness of project interdependencies
  • Courteous and tactful with customers/ suppliers
  • Telephone etiquette
  • Attention to detail
  • Project Management processes, methodologies and frameworks.
  • Project scheduling
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