Administrator: Contracts
Job Description
Key Responsibilities
- Responsible to open new subscriber accounts
- Support Commercial and Light Fleet Sales Reps with customer's contractual queries
- Responsible for customers credit vetting
- Responsible for receiving and capturing of new and existing contracts
- Responsible for evaluating contract applications to comply with the standard subscriber agreements and business requirements
- Responsible for updating subscriber, asset and product related data onto the relevant system
- Responsible to answer incoming calls, emails and messages to assist customers with basic inquiries
- Responsible to follow up and respond promptly to customer enquiries
- Responsible for ensuring accuracy of captured information
- Maintain and manage records and files
- Conduct on-the-job training as and when required
- Support and communicate company mission, vision and values
- Adhere to all company systems, practices and procedures
- Communicate effectively with all team members
- Share information with team on relevant issues
- Communicate and co-operate with internal departments and business partners.
- Direct requests and unresolved issues to the designated resource
- Matric
- National Diploma in Finance(advantageous)
- 2+ years contracts admin experience
- 2+ years Customer Service experience
National Certificate Level 4 (N4) / Grade 12 (Required)
Languages
English
