- Carry out accurate costing of job cards within Company Policy and Procedures
- Marry up invoices, outwork invoices and orders to respective job cards
- Perform all calculations within correct mark-up
- Clear in advance all accounts with debtors
- Check all repair orders have been signed by the owner
- Check technicians record of work is completed
- Check recorded Technicians clock times
- Check parts department confirmation of parts supplied, and have been signed by the Service Advisor
- Invoicing and marking up
- Process warranty claims in terms of Company Policy and Procedures (accurately and timeously)
- Obtain correct information on warranty claim regarding Customer complaint and cause of defect
- Obtain all relevant documentation pertaining to claim