Dialler Administrator

We currently have a vacancy for a Dialler Administrator
Location: Sandton, South Africa
Discipline: Technical
Required Qualifications:   Grade 12,  Asterisk and Dialer Training and SQL  
Work Type: Senior Level
Salary: Market-related
 
Submit your CV: careers@intuategroup.com
For more information: https://intuategroup.zohorecruit.com/jobs/Careers/320854000013679007

Job Summary
Our innovative and growing company is looking to fill the role of a Dialler Administrator. The role will be responsible for the first line of communication dialler individual to liaise across departments and clients to collect data for multiple dialler campaigns. Data is loaded daily as per the queuing requirements of the client and operation.

Required Experience
5 Years of Call center systems and agent support experience.
3 years of Asterisk system experience.
5 Years of Dialer administration and setup experience.
5 Years of SQL knowledge and experience with some data analytics.
Quality assurance and development testing (Advantage).
 
Responsibilities will include:
System support purchased and in-house developed.
New Client Code creation.
Daily Debit Order checks.
PBX configuration.
Asterisk system support with some levels of Development and scripting.