Administrator

HFS ADMINISTRATOR - VITALITY RSA

Key Outputs

Responsible for tasks related to the HealthyFood Studio, products and projects need to align with and meet the objectives of Discovery Vitality Wellness / Partner Operations.

Establishing, leveraging and maintaining all administrative tasks, but not limited to.

Ensure, Plan, organise and manage all daily tasks.

Maintain files and records so they remain updated and easily accessible.

Take minutes of meetings and dictations, assist in office management and organization procedures

Document and report on tasks and manage all invoicing in accordance with finance needs.

Prepare for monthly meetings, take minutes and assist with stats for Dashboard (masterlist)

Manage online bookings internal and external bookings and enquiries.

Arrange the relevant documentation needed for public to ensure easy journey experienced when booking or enquiring about the Studio.

Perform ad hoc Vitality Wellness / Partner Operations tasks as required e.g., draft and respond to member and partner queries

Assist with tracking and schedule meetings with all partners, weekly catch-up sessions and relationship building

Daily Operations

• General emails, calls, communication, capturing data and client relations
• Booking system bookings, moved, refund, cancelled, reporting, finance invoices, manual, update daily calendar and load new courses
• Document and report all the administrative processes (master list, invoice log, campaign sheet, promotion codes)
• Send weekly updates of bookings and current stats
• Events and catering requests (Assistance required)
• Assist with the development of effective project plans to manage courses and events
• Oversee all orders and requirements for catering and events
• Attend to basic bookings for team builds and courses
• Special events, arrange all needs, staffing, hiring in goods, management on the day, marketing, PR etc
• Master classes Manage chef booking, legal, finance, marketing, PR and event set up and logistics
• Plan and manage budgets - oversee finance and reconciliation of events/ bookings

Key skills and attributes

• Vitality product knowledge
• Internal operations, processes, procedures
• Verbal / written communication
• Time Management
• Relationship Management and People Skills
• Problem Solving Skills
• Teamwork Computer literacy (MS Word, Excel, PowerPoint, Outlook)
• Effective communication at all levels within and outside of the organisation
• Excellent administrative skills

Work Experience And Qualifications

1-2 years experience Corporate, Hospitality, industry, PR and Events

1 - 2 years with internal operations, processes and procedures experience

EMPLOYMENT EQUITY

The Companys approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.