Administrator (Senior)

Key Purpose

The Offshore department is a small team of very high calibre performing individuals. The main focus of this role is the administration of all Discovery Invest Offshore products. This entails all activities associated with the processing of Repurchases, Additions, Switches, New Business, Servicing changes, Reconciling accounts, as well as resolving all telephonic and email queries from all internal Discovery departments, as well as from clients, brokers, franchises and sales force.

Areas Of Responsibility May Include But Not Limited To

Joint ownership of Offshore production desk across all work streams

Offshore monthly reporting responsibilities

Offshore audit responsibilities

Project initiatives

Resolving all internal and external telephonic and email queries related to the processing New businesses, Additions, Switches, Redemptions and Servicing changes, including liasing with the Discovery Compliance, Discovery Legal team and Discovery Fianance team.

Review all offshore market trade buy and sell instructions (investments, redemptions, payments, switch) for completeness and accuracy

Assist new business clients facilitate their currency conversion from South African Rands into a foreign currency

Ensure quality assurance standards are adhered to

Calculating, checking and capturing the respective prices to be applied on Compass, for all financial transactions on offshore lump sum products

Developing and maintaining sound relationships with intermediaries, clients and fund managers

Personal Attributes And Skills

Drives Results

Values Driven

Optimistic

Learns on the Fly

Resilient

Instils Trust

People Savvy

Problem Solver

Additional Attributes

Numerical Accuracy

Performs tasks expidiently

Quality Orientation/Attention To Detail

Planning and Organizing/ Work Management

Customer service orientated

Ability to deal with complex administrative issues

Coping and dealing with pressure

Excellent verbal and written communication skills

Education And Experience

Education

Matric

Degree that is related to our industry of operation would be advantageous

Experience

A minimum of 3 5 years administration of investment products, processes and administration in the LISP/ Financial Services Industry of which 2 years experience in Offshore LISP administration would be advantageous

Knowledge and understanding of Offshore products

Computer literacy MS Office suite with Excel at an intermediate to advanced level

Employment Equity

The Companys approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.