With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
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Job Summary
Provide specialist advice and support in the implementation/development of operational planning and associated service delivery processes, methods and techniques.
Job Description
Stakeholder Management: Actively promote and manage the collaborative engagement of internal and external stakeholders, including regulators, suppliers, clients, service providers, business partners and other Absa entities | Customer service and retention action: Make use of the Financial Needs Analysis tool (standardized format) provided to conduct a comprehensive risk evaluation for the client Discuss various possible solutions and options available with the client and thereafter recommend the most appropriate solution(s) to address any gaps
- Generate and discuss the appropriate solution in writing (quotation) with the client, complete the necessary | Compliance and Risk Management: reasons for the problems | : | : | : | : | :
Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)
