Human Capital Operations Associate

Process information on the HC information system within the prescribed timeframe, inclusive of new hires, leave, resignation, deaths, retirements, incapacity, etc.
Check all input to ensure accuracy of employee master data, transactions and payroll information.
Maintain and update employee master data and payroll information.
Verify input according to guidelines and checklist and in accordance with HC policy and procedures, and distribute documentation to relevant parties, escalate any non-compliance to relevant parties to address.
Organise and maintain employee records through effective document management, including electronic and/or paper filing systems.

Respond to staff queries regarding HC administration processes across the group.
Attend to requests in line with standard operating procedures and SLAs.
Escalate queries which cannot be resolved to the team Controllers and/or Manager for prompt resolution.
Receive and log all requests and queries received.
Keep abreast of HC policies, procedures and applicable legislation to ensure adequate knowledge and understanding to perform duties.

Provide an HC administration service to employees, line managers and HC Business Partners, to ensure information/advice is accurate, precise and timeous, as per HC policy, procedures and applicable legalization.
Support the delivery of HC Calendar events, as directed by the HC Administration Manager including adhoc projects.
Attend all team meetings and training sessions where work quality, processes and governance is discussed.
Contribute positively towards the achievement of performance targets in all aspects of team activities.
Participate as a team player within HCSS & IS team to ensure that all SLAs are met consistently.
Continuous improvement of work instructions as required per business / country.
Liaise with auditors during audits to respond to queries and provide information.

Occupation:

Manufacturing jobs

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