We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:
- To see what this job is about and complete a short assessment, please cli ck here !
- Once you have completed the above finalize your application by clicking apply below
- To respond to telephone and digital queries from clients to provide services across the different Capitec product offerings aligned to the set operational targets.
Minimum:
- 1-2 years experience* in a banking, retail, finance, client service environment
- 1 -2 years Contact Centre experience and/or function-relevant experience, preferably sales and/or service.
- Grade 12 National Certificate / Vocational
- A relevant tertiary qualification in Financial Management or Business Management
Minimum:
- Retail/consumer service environment/Banking environment
- Understanding of banking or financial principles and environment
- Basic telesales techniques and methods
- Basic sales principles and techniques
- Basic operational and product knowledge
- Capitec Bank Products and Procedure
- Communications Skills
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Attention to Detail
- Analytical Skills
- Selling Skills
- Influencing Skills
- Telephonic / Call skills
- Clear criminal and credit record
- Willing to work regular shifts or weekends or rotational standbys