Posted on: 09 August 2023
ID 878925

Agent: CCS Enquiries

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:
  • To see what life at Capitec is all about and complete a short assessment, please click here !
  • Once you have completed the above finalize your application by clicking apply below
Purpose Statement
  • To provide an efficient and effective query resolution service to clients, 3rd parties and branches relating to Capitec Banks handed over-, debt review and administration order clients as well as related ad hoc recoveries and Insurance claim queries.
Experience
  • Minimum:
    • At least 2 years experience in a client service and / or legal collections environment
  • Ideal:
    • Experience of dealing with client relationships in matters of potential conflict
Qualifications (Minimum)
  • Grade 12 National Certificate / Vocational
Qualifications (Ideal Or Preferred)
  • Diploma in Law
Knowledge
  • Minimum:
    • Knowledge of legal collections
    • MS Office ( MS Word, MS Outlook and MS Excel)
  • Ideal:
    • Knowledge of Capitec Bank Handover and CCS Status policy
    • Legal Collections processes / procedures
    • Debt Review processes / procedures
Skills
  • Communications Skills
  • Computer Literacy (MS Word, MS Excel, MS Outlook)
  • Analytical Skills
  • Business writing skills
  • Administration Skills
  • Planning, organising and coordination skills
Conditions of Employment
  • Clear criminal and credit record
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

Occupation:
Finance jobs


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