We're On The Lookout For Energetic, Self-motivated Individuals Who Share Our Passion For Service In The Banking Industry. To Be Part Of The Journey, Follow The Steps Below:
- To see what life at Capitec is all about and complete a short assessment, please click here!
- Once you have completed the above finalize your application by clicking apply below
- To provide support and service to designated stakeholders (including both internal and external, and existing and potential clients) for specific products and services to optimise client experience and minimise risk in line with Capitec values and set SLAs, policies and procedures.
Minimum:
- 5 years experience in a banking, retail, finance, legal or client service environment, if candidate is in possession of relevant qualification (e.g. diploma)
- 2 years experience in a banking, retail, finance, legal or client service environment, if person is in possession of relevant tertiary qualification (degree)
- Experience working with legal documents and legal matters
- Experience of working with Debt Counsellors, Debt Collectors and/or Attorneys
- Capitec Bank experience
- Experience working at a law firm as e.g. candidate attorney/ paralegal
- Experience with legal research and drafting of legal opinions and documents
- Experience with due diligence and financial investigations
- Experience in working with data in Excel (e.g. pivots, Vlookups, etc)
- Certification
- Diploma in Law or Risk and Compliance
- A relevant tertiary qualification in Law or Risk and Compliance
Minimum:
- Microsoft Office
- Working knowledge of legislation relevant to banking environment i.e. National Credit Act (NCA), Protection of Personal Information Act (POPI), Prescription Act
- Client relationship principles and environment
- Liaising with 3rd party providers, e.g. Debt Counsellors and Debt Collectors/ Attorneys
- Working knowledge of Magistrates Courts Act and Rules, Legal Practice Act, its Rules and Regulations, and of the Debt Collectors Act
- Capitec Bank policies, including:
- HR policies, disciplinary code and procedures
- IPA procedures and policies
- Capitec banking system
- Knowledge of risk management and/or compliance
- Interpretation of data and how to report it in a clear, logical manner
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Communications Skills
- Attention to Detail
- Problem solving skills
- Administration Skills
- Clear criminal and credit record
