An Upmarket Restaurant, Bar and Lounge located in Cape Town is seeking experienced waiter and waitress staff to join their team reporting to the Front of House Manager.
Experience in an upmarket environment is required – be that a restaurant, bar and or lounge. This is a prerequisite and you will not be considered without this experience and exposure.
The successful candidates will be earning a shift rate with tips over and above. Please note that the restaurant is based in the Cape Town CBD.
GENERAL RESPONSIBILITIES:
- Daily preparation of shop opening & cleaning
- Greeting of guests at the entrance of the restaurant
- Assisting guests with seating allocation
- Handing out menus to guests
- Recommendation of meals and drinks in accordance with customer preferences
- Have an extremely good understanding of the menu and ingredients per dish.
- Taking of food and drink orders as well as punching this in on the GAAP system
- Staying attentive to the needs of guests in the dining area and ensuring the best customer service per table is delivered on a daily basis.
- Delivering food from the kitchen to the guests in a timeous manner (speed of service is essential)
- Printing of bills and processing of bill payments (cash & card) and accurate cash-ups
- Ensuring the food order is made correctly by kitchen staff and looks presentable for guests – also ensuring that the order placed was the correct order received.
- Following health code standards with regards to the handling of food and adherence to the company’s Code of Good Conduct
- Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris and more
- Ensure that tables are cleaned and presentable for the next guests.
- Closing of table so on the GAAP system
- Processing of Take-away orders as well as preparation thereof.
- Build rapport with customers as to ensure the best possible dining experience is delivered.
- Deal with customer complaints in a professional manner along with management.
Job Type: Full-time
You will be required to work shifts
Please email your up to date CV to backoffice@voguecpt.co.za
