Hello Future SQL Application Systems Analyst Programmer - FNB eBucks
Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Nows the time to imagine your potential in a team where experts come together and ignite effective change.
Are You Someone Who Has Experience In
- To be involved in all phases of SQL DATA DEVELOPMENT systems analysis design development maintenance and enhancement of computer-based systems
- SQL experience is non-negotiable
- AWS experience would be a benefit
- Linux systems experience is non-negotiable
- Version control bitbucket or GIT experience
- Pearl or Python experience is beneficial
- The successful candidate must have worked and dealt with big data
- Data governance experience
- Qualifications: AWS certification and data certification is beneficial
- Customer Rewards experience is preferred
- Handle customer queries second line support
- Handling data related queries
- Drafting business requirements
- Drafting adhoc reports
- Deliver against operational and cost targets
- Prioritise resource allocation to minimise and reduce wastage
- Monitor costs for the financial year according to the operational plan
- Allocates and approves expenditure
- Review cost reports and resolves or explains variances to the budget
- Identify, control and escalate potential risks that may lead to increased costs
- Manage costs or expenses within approved budget to achieve cost efficiencies
- Deliver customer experience excellence aligned to Organisational values and service standards
- Build professional long-term relationships with customers based on trust that builds the brand
- Ensure product knowledge and advice is technically accurate and provide customers with relevant information to keep them informed of products and service options
- Ensure resolution of customer queries and complaints timeously and ownership of issues
- Analyse customer feedback to help improve customer service
- Able to work independent
- Self-starter and able to run with tasks on their own
- Have 4 years' experience in similar role
- Opportunities to network and collaborate.
- Challenging Work.
- Opportunities to innovate.
#FNB
Are you interested to take the step? We look forward to engaging with you further. Apply now!
Job Details
Application Closing Date
09/07/24
All appointments will be made in line with FirstRand Groups Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.