Posted on: 14 September 2024
ID 923594

Artisan Aid

Duties & Responsibilities

General, Equipment, Infrastructure and System Maintenance
  • Check in with services office for scheduled jobs after the completion of each job and at the end of each work day.
  • Responsible for time management of jobs scheduled each day.
  • Prepare necessary tools and PPE for the day ahead.
  • Respond to requests relating to various equipment and systems installations, repairs and upgrades in line with scheduled repairs and preventative maintenance plans.
  • Conduct investigations and diagnose system or equipment faults.
  • Troubleshoot and complete routine and light repairs in line with identified faults.
  • Inspect and audit supplies, machinery and systems and address any risk areas
  • Assist tradespeople with electrical, plumbing or HVAC repairs
  • Complete minor electrical repairs and maintenance: light bulbs, wiring, circuit breakers, fuses
  • Perform general carpentry construction and installation repairs: woodwork, sanding, painting, build cabinets, etc.
  • Perform general plumbing activities: Toilets, faucets, fix leaks, etc.
  • Conduct facility and infrastructure repairs: doors, doorknobs, locks, broken tiles, polish floors, staining, pressure washing, roofing and windows
  • Conduct check-ups on systems and perform any preventative maintenance, escalating the need for any major repairs
  • Adjust system settings and conduct performance tests using specialized tools.
  • Keep management up to date and feedback on status and challenges with regards repairs and installations.
  • Store and secure parts and tools needed in line with regulations and SOP
Maintenance Compliance
  • Inspect and test different systems to ensure compliance with safety regulations
  • Store maintenance assets; technical stock and parts in line with regulations
  • Maintain Personal Protective Equipment in line with specifications and regulations
  • Keep up to date with latest safety, health and environmental regulations and update skills in line with updated equipment and systems; as well as regulations around HVAC requirements
  • Keep up to date with policies and procedures for installing, maintaining and repairing HVAC equipment or machinery; as well as revised testing or installation procedures, and align practices
Service Delivery Management
  • Establish and maintain a good working relationship with the management and staff.
  • Ensure compliance with regulatory requirements.
  • Do standby duties as and when required
Customer Focus
  • Work with teams to develop and maintain a customer-focused attitude toward activities
  • Interact with clients to provide and process information in response to enquiries, concerns and requests about services
Work with processes and procedures in such a way that operational efficiencies and performance are enhanced

Skills and Competencies
  • Knowledge required involves the practical application of work procedures and processes
  • Planning is generally on a short-term basis (within 3 months) and within regular activity cycles.
  • Communicates, co-ordinates and interacts with others in the value chain to ensure maintenance repairs, installations and upgrades are resolved
  • Manages one's time and resources to ensure that objectives are achieved effectively and on time.
  • Knowledge of technical equipment and materials
  • Have a good knowledge of machine tools, general maintenance.
  • Excellent skills with common hand and power tools
  • Hospitality and customer centric focus
  • Knowledge required involves the practical application of work procedures and processes
  • Working experience of health & safety management and legislation
  • Building Positive Working Relationships
  • Customer Centricity & Stakeholder focus
  • Drive for Results
Qualifications
  • Grade 12 or equivalent National Technical Certificate
  • Minimum of 1 year experience in a general maintenance repair
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