We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:
- To see what life at Capitec is all about and complete a short assessment, please click here!
- Once you have completed the above finalize your application by clicking apply below.
We appoint energized and motivated people for their potential and continuously look for talented, driven individuals to help us innovate and evolve. That is why we focus on finding the right people for the right jobs. We love what we do because we focus on making a positive difference for our clients and employees. Our company DNA is built around talented and committed teams dedicated to build a brand that we are proud of and earns the trust of our clients.
Who We Are
We are a bank, but were much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable, and delivered through a personal experience. By helping our clients manage their financial lives better, we enable them to live better.
Why choose Us
At Capitec, we offer our best by living up to our CEO values in every situation we always put the Client first, act with Energy and take Ownership. And to support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow.
About The Role
The position aims to enhance claims operational excellence, boost customer satisfaction, and minimize losses for Capitec Insurance. This will be achieved through accurate and comprehensive assessment of non-medical claims (including Life, Funeral, and Credit Life Insurance) in accordance with policy terms and conditions, South African legislative frameworks, and the goals, objectives, processes, and standards set by Capitec Life.
Our Ideal Candidate Has
- Grade 12 National Certificate.
- Minimum of 3 years of functional/practical experience in funeral and/or life insurance claims assessment.
- Experience in stakeholder management and client engagement.
- Understanding of the long-term insurance industry and claims handling processes.
- Over 3 years of experience working with funeral and life insurance products.
- Knowledge of the relevant legal framework relating to funeral and life insurance claims.
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.
Conditions of Employment
- Clear criminal and credit record