Who we are: We are a bank, but were much more than that. We believe that banking is about enabling people to control their financial lives through banking that is simplified, accessible, affordable and delivered through a personal experience. By helping our clients manage their financial lives better, we enable them to live better.
Why Choose us: At Capitec, we offer our best by living up to our CEO values in every situation we always put the Client first, act with Energy and take Ownership. And to support people in being their best, our Employee Value Proposition offers every value to all team members through cohesive teams, growth opportunities as well as employee benefits and savings. We make it a priority to ensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow
About the role:
- The proof of pudding is in eating. In the realm of Insurance, it all boils down to claims.
- Our heartbeat is to respond to client pain points and reduce frictions at the claim stage by focusing on a claims journey that is empathy-based, easy to submit claims, and fast in settlement.
- Here at Insurance, we all possess the ability to cater for and support individuals during their most challenging times and truly make an impact.
- If you want to make a difference and you are an experienced compassionate, customer centric Assessor, who wants to be part of an amazing team, then wed love to hear from you - e job satisfaction is second to none
- Support non-medical claims process set-up
- Non Medical claims assessment
- Non Medical claims queries and complaints
- Stakeholder engagement
- 1-year practical experience in funeral and or life insurance claims assessment or funeral/life insurance claims administration
- Understanding of the long-term insurance industry and claims handling processes
- Knowledge of Funeral and Life Products
- Knowledge of relevant legal framework relating to funeral and life insurance claims
Conditions of Employment
- Clear criminal and credit record
