Who We Are We are a bank, but were much more than that.We believe that banking is about enabling peopleto control their financial lives through banking that is simplified, accessible, affordable, and delivered through a personal experience. By helping our clients manage their financial lives better, we enable them to live better.
Why choose Us At Capitec, we offer our best by living up to our CEO values in every situation we always put theClient first, act withEnergy andtakeOwnership.And to support people in being their best, our Employee Value Propositionoffersevery value to all team members through cohesive teams, growth opportunities as well asemployee benefitsand savings. We make it a priority toensure that each member of the Capitec team feels welcome, valued, focused, and has the opportunity to grow.
About the role The position aims to enhance claims operational excellence, boost customer satisfaction, and minimize losses for Capitec Insurance. This will be achieved through accurate and comprehensive assessment of non-medical claims (including Life, Funeral, and Credit Life Insurance) in accordance with policy terms and conditions, South African legislative frameworks, and the goals, objectives, processes, and standards set by Capitec Life.
Our ideal candidate has:
- Grade 12 National Certificate.
- Minimum of 3 years of functional/practical experience in funeral and/or life insurance claims assessment.
- Experience in stakeholder management and client engagement.
- Understanding of the long-term insurance industry and claims handling processes.
- Over 3 years of experience working with funeral and life insurance products.
- Knowledge of the relevant legal framework relating to funeral and life insurance claims.
If you are interested in being part of this dynamic team, on a mission to build the best bank in the world through unlocking the potential of its people, please apply. We would love to hear from you!
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.
Conditions of Employment
- Clear criminal and credit record
