Essential
Minimum Requirements:
- Grade 12 / Matric
- Minimum of 5 years retail/FMCG experience in all retail departments: Receiving, Admin, Capturing, Till Operations, Cash Office, Sales Floor and Customer Service
- Minimum of 3 years management/supervisory experience
- Computer literate MS Office and retail operating systems
- Willing and able to work retail hours
- Valid drivers license
- Own reliable transport
- Relevant retail/FMCG qualification
- Working knowledge of SAP
- Basic knowledge and application of human resources and industrial relations
- Manage day-to-day human resource administration including, but not limited to, leave, hours of work and scheduling.
- Manage the performance management process and ensure that personal development plans are adhered to.
- Manage and ensure all orders are done on a daily basis, no time, and maintain correct stock levels.
- Manage stock-flow to the floor.
- Prepare, coordinate and manage stock takes on a biannual basis, in conjunction with the Store Admin Manager and Store Manager.
- Manage shrinkage.
- Regulate customer compliments and complaints.
- Ensure customer requests and complaints are addressed timeously.
- Ensure all merchandisers adhere to Dis-Chem merchandising standards.
- Ensure promotional stock and displays are planned, implemented and maintained.
- Adhere to all labelling, pricing and layout standards, and ensure that merchandisers adhere to these standards.
- Ensure all store objectives are achieved.
Essential
- Store retail admin and management experience, relating to receiving, admin, capturing, till operations, cash office, stock control, sales floor and customer service
- Strong command of the English language
- Basic financial skills - GP, mark-up, VAT, etc.
- Effective interaction with suppliers, management, reps and staff
- Strong analytical skills and time management
- Manage, develop and motivate subordinates
- Trustworthy and honest
- Basic IR and management training
- Basic Accounting knowledge
- Portrayal of leadership
- Willing and able to work retail hours
- Local traveling valid drivers license and own reliable transport
- South African citizen
- Clear credit and criminal records
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chems approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chems Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.