WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people.Why join us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.
Job Description
Operations team Productivity:
Implementation of the productivity tracker across all teams
Productivity increase resulting in FTE reduction
Capacity utilization
Team Quality transition
Smooth transition of payroll for any new business/process in conjunction with the clients of WNS
Well Managed Operational Effectiveness
Automating reports/development of templates and detailed analysis of requirements to the clients
Streamlined in house metrics reporting without delays to clients
Client STD and Ad hoc reports sent without delays
Innovation of reports contributing to client delight
Payroll activities followed as per calendar
Well managed operations excellence
- SOP and processes to be documented, signed of and implemented BI annually
Monthly payroll run knowledge and complete understanding off all transactions, files, reports, system impact.
Be able to trouble shoot, amend and align to ensure a balanced completed payroll per timelines, monthly.
Client engagement
- One on one to be held with all reports once a month people management
Monthly MBR and finance reporting
Payroll
IRP 5 testing, submissions, reconciliations, queries, amendments, and knowledge and understanding of SARS BRS
Master data validations
Monthly payroll run full knowledge and understanding off the process
SAP system testing,
Annual increments calculations, package structuring, uploads
Payroll Products and services
Have knowledge and be able to execute:
IRP 5 testing, submissions, reconciliations, queries, amendments, and knowledge and understanding of SARS BRS
Master data validations
- Monthly payroll run full knowledge and understanding off the process
Annual increments calculations, package structuring, uploads
Bulk uploads and reconciliations - TOMS, EUD, Petrol 80/20, exits, shares, performance pay, incentives and off cycle payments
Severance pay calculations and uploads
- Retirement gifts, leave cash out
Salary recalls and credit reconciliations
UIF reconciliation and declaration submissions
Pension fund handle queries, option calculations and tax benefit calculations
Payslips query handling and knowledge of all items reflecting on the payslip. Progressive totals and payroll results
Provident fund reconciliation
Interfaces External/Internal upload compile and reconciliation
Salary calculations manual and previous year calculations
Emergency loans/ Staff debt create, clear and documentation resolution
Medical payment submissions, monthly in-service audit report, yearly special dependent audit, annual option changes and contribution increments
Qualifications
Relevant Degree in HR/Payroll/Finance or equal qualification
Matric/ Grade 12 Certificate
SAP working experience of at least 3 years
Financial working experience
Team management
IRP 5 preparation and submission knowledge
Legislation and tax knowledge
Payroll Execution Knowledge On SAP Preferred
Microsoft (word, excel, power point, outlook working knowledge)
Behavioural Traits Required
Positive attitude
Team play
Job-Related Knowledge,
Competencies & Skills Required
SAP working knowledge. (Payroll, HR, Time Management)
SAP payroll execution and IRP 5 reconciliation and submission knowledge
Team management
Knowledge of tax and labour legislation
Strategy, planning, customer focus, decision making, driving vision and develop people Analytical skills, sound time management and punctuality
Communication skills
Work under stress and deadline driven
Other Specific Requirements
- Innovative
- Problem solving
- Crises Management
