Position: Assistant Store Manager
Responsibilities
- Support the Store Manager in overseeing daily operations, ensuring smooth store functioning and exceptional customer service.
- Assist in setting sales targets, developing strategies, and implementing action plans to achieve business goals.
- Supervise and train staff members, providing guidance and mentorship to maximize their performance and customer service skills.
- Collaborate with the Store Manager to create and maintain a positive work environment, fostering teamwork and employee engagement.
- Monitor inventory levels, coordinate with suppliers, and ensure proper product availability to meet customer demands.
- Oversee merchandising activities, ensuring attractive product displays and effective utilization of store space.
- Assist in analyzing sales data and market trends, identifying opportunities for improvement and implementing appropriate strategies.
- Handle customer inquiries and complaints, resolving issues promptly and ensuring a high level of customer satisfaction.
- Implement and enforce company policies and procedures, ensuring compliance with legal, safety, and sanitation regulations.
- Assist with financial management, including cash handling, reconciliations, and monitoring expenses to maintain profitability.
- Participate in regular meetings and collaborate with the store management team to drive operational efficiency and achieve overall store objectives.
- South African citizen currently residing in South Africa, available to attend the Job Fair in Cape Town or Johannesburg.
- Previous experience in a retail management role, preferably as an Assistant Store Manager or similar position.
- Strong leadership abilities with the ability to motivate and inspire a team to achieve sales targets and deliver exceptional customer service.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with staff, customers, and stakeholders.
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
- Knowledge of grocery retail operations, including inventory management, merchandising, and sales techniques.
- Proficient in using computer systems and software for inventory management, sales reporting, and financial analysis.
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
- Exceptional organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
- Familiarity with Caribbean grocery retail and knowledge of local products is a plus