The Santam Direct Call Centre has positions available for Sales Advisor who will be based in Johannesburg The successful candidates will offer world class products and services to clients, whilst achieving sales targets in an outbound call Centre environment.
WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?
- Consistently meeting sales targets.
- Adherence to Quality Assurance processes (Compliance with all relevant internal and external rules e.g. TCF, CPA and internal Sales processes).
- Offering outstanding customer experience.
- Strict adherence to workforce scheduling.
- Be available to work shifts as well as overtime.
- Matric/ Grade 12
- Sales Experience
- Call Centre Experience
- Excellent English communication & writing skills.
- Fluent in English and one other official language.
- Relationship Building and Negotiating skills.
- Ability to influence.
- Communicates effectively.
- Action oriented
- Situational adaptability
- Optimism and Resilience
- Emotional Intelligence
Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.
Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. Were about people. People drive our business so it follows that we want to recruit the
