Our client, a Multi-Franchise passenger dealership for a well-established motor group, situated on the West Rand urgently requires an experienced, passionate, and energetic Pre-owned Sales Manager to join their successful team.
It Is ESSENTIAL That You Have a Min Of 3 Years Used Car Manager Experience In a Motor Dealership And a Proven Track Record. RESPONSIBILITES
- Developing and upholding the business culture and values.
- Driving the activities of the sales team, enquiry management, logs, CRM accuracies and sales process.
- Maintaining the showroom and external forecourt vehicle displays.
- Managing the appraisal process.
- Used car display, presentation, advertising, website pricing matched to current market price.
- Keeping the customer satisfaction reporting at the forefront of all customer interactions.
- Delivery of the business vision, objectives, targets, KPIs and scorecard metrics.
- Leading, managing, coaching, and developing the sales team, including the admin functions.
- Custodian of all regulatory and legal requirements.
- Business generation through marketing & business development.
- Delivering sales and profitability within the budgets set by the Group and OEM
- Developing customer relationships and delivering high levels of customer service.
- Manage the sales process sales team activities, CRM, overdue contacts, and regular one to one review.
- Understanding of the online consumer journey to deliver the omnichannel experience.
- Robust financial management including cost management, management accounts.
- Timely and accurate reporting.
- Legal and company policy compliance.
- Participating in and completing the annual review process.
- Attend any training, development, or team events as requested.
- Delivering the objectives set by your manager and other tasks as reasonably requested from time to
- The ability to communicate information and answer questions about a technology, product, or service; ability to share insights and comparisons to competitor products.
- Creates long-term internal relationships to service the organisations long-term objectives.
- Creates long-term consumer relationships to service the organisations long-term commercial objectives.
- Closes the sale, delivers a win-win outcome both for the business and the consumer.
- Vehicle legislation, consumer legislation and trade practices.
- Managing and delivering both change and continuous process improvement.
- OEM and Group sales trading terms, policies, and processes.
- Trade Description, Consumer Protection and FCA regulations
- Management of Sales Execs development journey and qualification framework.
- Sales key performance indicators and their drivers.
- Understands, and is understood by, others.
- Identifies, understands, and acts on the needs of existing & potential consumers.
- Creates an environment that encourages professional and personal growth, along with the transfer of knowledge to future talent.
- Coaches, mentors, motivates, and inspires others to meet the organisations vision, commitments, and goals. Behaviour
- Relentlessly focuses on the results, not the process, and will leverage the available resources and solve problems creatively to get the job done.
- Motivated with a desire to develop themself as a person.
- Have a passion to learn about the latest developments and innovations.
- Retailer and OEM a min of 3 years experience.
- Selling in the retailer motor industry and agency sales.
- Working with sales key performance indicators and their drivers. Authority levels
- To purchase other products and services necessary to the effective functioning of the department within agreed spending limits.
- Authority in recruitment, retention, development and disciplining of staff, subject to involvement of Head of Business and the HR Team.
- Experience in Drive/Kerridge
- Automotive Industry Experience a MUST
UPLOAD your current, updated CV on our Website using the following link:
https://selectmotor.co.za/job-application/
- Only candidates who meet the criteria, with Automotive Industry experience will be considered and contacted unless otherwise stipulated
- If you have not heard from us within 14 days from submission of your CV to us, you can assume you have not been successful For further information please feel free to contact Hayley@selectmotor.co.za
