We're your dream IT team!
Youll join a passionate and talented team in an innovative IT company. You will work with our tech-savvy staff to ensure the smooth running of their IT equipment and the systems they depend on. Youll be an essential part of planned upgrades and improvements as we strive for perfection. You will need to possess outstanding communication skills and have an enthusiastic disposition. We are looking for someone with a proactive, team spirited attitude that can bring experience and initiative. You'll need to work well under pressure and deliver and execute solutions timeously, to ensure a flawless internal IT service delivery. Assist in the planning and maintenance of IT business systems at the various offices worldwide according to Mimecast Global specifications and local business requirements as well as provide efficient and effective support to local and global Mimecast employees using defined case management procedures.
You'll Need
- Expert Knowledge of Windows 10/11
- Maintenance, administration, and configuration of MS Intune
- Excellent interpersonal, verbal and written communication skills with ability to handle customer concerns over Teams or through personal contact.
- Excellent analytical skills with a demonstrated ability to plan, organize, prioritize and complete work assignments.
- Experience of PowerShell & scripting languages.
- Ability and willingness to work outside of normal and traditional hours.
- Ability to write, update and maintain locally developed documentation.
Were fast thinking. We go big to reach our cyberattack-disrupting goals. And we do what we need to protect the world of business from getting important (and potentially compromising) data stolen. We never leave anyone behind. We deliver quickly and outstandingly. Were big on honesty because it makes us better. Were empowered by our mission. And if cybercriminals have a good day, we work twice as hard to make the rest of their days a nightmare. Thats The Mimecast Way.
And the Mimecast way is also a hybrid-working way. We empower our people to balance their time between home and the office in a way that works best for them, their team, and our stakeholders.
Become a Mimecaster and put corporate data under your protection. Fill our teams with respect. And bring cybercrime-obstructing energy to your work. Be passionate. Be powerful. Be alive with purpose.
DEI Statement
Cybersecurity is a community effort. Thats why were committed to building an inclusive, diverse community that celebrates and welcomes everyone unless theyre a cybercriminal, of course.
Were proud to be an Equal Opportunity and Affirmative Action Employer, and wed encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.
We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic wont affect your application.
Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.