Automotive Service Advisor - Pretoria

We have an exciting opportunity for a young and energetic person to join our Contact Centre at our Silver Lakes branch.

Duties And Responsibilities

• Customer relationship-building management
• Provide customers with product and service information
• Problem-solving tasks during shift
• Handle and take full responsibility for customer-related queries

Key Competencies and Skills

• Strong verbal and written communication skills
• Must have a mechanical background in vehicles
• Listening skills
• Problem analysis and problem-solving
• Customer service orientation
• Teamwork
• Stress tolerance

Further Requirements

• Grade 12
• Fully bilingual in English and Afrikaans
• Minimum 2 years of experience
• Technical/ mechanical background advantageous
• Previous motor industry experience

Package-related Information

• 15 Days Annual Leave
• Momentum FundsAtWork Provident Fund
• Market-related salary