B2B Safari Specialist: Account Manager - Leisure Travel

We are seeking a dynamic and driven Key Account Manager: Product/Business Developer with a strong background in sales and product development. The ideal candidate will have extensive knowledge of Southern and East Africa and will manage agents and their requests, taking a proactive approach to development-driven tasks beyond typical sales consulting.

Key Responsibilities

• Drive sales and product development initiatives for travel products.
• Manage relationships with agents, handling their requests and ensuring their needs are met.
• Develop and enhance travel products, ensuring they meet market demands and client expectations.
• Collaborate with internal teams to create and implement effective sales strategies.
• Conduct market research to identify new opportunities and trends in the Southern and East African markets.
• Provide exceptional customer service and support to agents and clients.
• Monitor and report on sales performance and product development progress.
• Stay up-to-date with industry trends and competitor activities.

Qualifications And Skills

• In-depth knowledge of Southern and East Africa.
• Strong sales and product development skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Proactive and self-motivated with a strong drive for results.
• Strong problem-solving and decision-making abilities.
• Ability to work independently and as part of a team.

Experience

• Minimum of 3-5 years of experience in the Safari industry.
• Proven experience working with agents and managing their requests.
• Experience in DMC Travel is preferred.