Posted on: 24 October 2022
ID 815599

Baragwanath academic hospital hr 27722555719

Candidate Responsibilities include but not limited to:

  • Greeting, welcoming, directing and announcing patients appropriately and professionally.
  • Be willing to listen, help and take action of all customer complaints
  • Performing general administration duties involved in the admission of patients.
  • Manage the accuracy of the admission process and the prevention of potential risk factors.
  • Assist patients with completion of admission information forms.
  • Capture patient details and procedures accurately.
  • Scanning documents into the system, i.e. referral letters, medical aid cards etc.
  • Booking patients for special procedures and supply pre-examination requirements to patients and units where necessary.
  • Confirm authorization for certain procedures.
  • Answering the telephone and resolve queries, or direct to relevant parties.
  • Manage payments made at reception and billing of patient accounts, where applicable.
  • Being aware of the patients’ status in the waiting area, i.e. examination completed and waiting for results etc.
  • Ensure principles of infection prevention and all standard precautions are adhered to; ensure safe and clean hygienic environment
  • Foster a harmonious relationship between the reception staff, patients and hospital staff.

Qualifications and Experience:

  • Grade 12
  • Receptionist and General administrative experience
  • Knowledge of hospital procedures and medical terminology will be an advantage
  • Knowledge and application of patient administration systems, policies and procedures
  • Computer literacy and proficiency in Microsoft Office (excel, word) is essential.
  • FOR more information to enquiries contact Mr Thobejane D
  • TELL no:0722555719
Occupation:
Medical receptionist
Medicine, healthcare, nursing jobs
More details
Salary:
Salary negotiation
Contract type:
Full-time


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