At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests stay to bring their dreams and desires to life. With an atmosphere thats chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests expectations at every possible turn.
Set in the vibrant heart of Cape Towns waterfront, surrounded by restaurants, shopping, art and entertainment; on the doorstep of Table Mountain; and within easy reach of spectacular beaches, national parks, and winelands; One&Only Cape Town is the ultimate curator of discovery, from active adventures, to mindful moments and exclusive, tailored experiences. The warm South African charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guests every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, its our passion
Job Summary
A bartender is responsible for preparing and mixing all types of drinks, both alcoholic and non-alcoholic, to the guests according to the prescribed service rules and standards. Prepare daily bar inventory and equipment. Handle cashiering tasks when assigned. Maintain & clean all operating equipment.
Key Duties And Responsibilities
- To be responsible for serving alcoholic and non-alcoholic beverages to the guests according to the prescribed service rules and standards with emphasis on accuracy and speed.
- To be responsible for preparing and mixing all types of drinks and cocktails based on standardized recipes of drinks.
- To be responsible for the proper storage and safety of all the stocks in the bar.
- To be responsible for the cleanliness and maintenance of the bar area, chillier, fridges, bar floor, storage areas and all equipment and tools inside the bar.
- Perform other tasks assigned by the Restaurant Manager / Supervisor which leads to guest satisfaction and profit for the Hotel.
- Perform all inter-departmental transfers to standard and timeously
- Complete all scheduled stock counts to standard.
- Breakage/ Spoilage/ Spillage Report, to be completed when applicable.
- Prepare beverage & food requisitions for the Bar.
- Maintain bar stock according to established par stock level and arranges requisitioned items according the appropriate storage condition of the specific wines and spirits.
- Date the wine according to the date opened and monitor accordingly as per restaurant standards
- Maintain adequate bar supplies such as napkins, straws, cocktail picks, etc., arranges them neatly in the assigned areas.
- Maintain sufficient supply of ice in the ice bins for service hours.
- Maintain sufficient supplies of linen, rags, bar mats, etc., required in the bar.
- Handle cashiering tasks when assigned in Outlets with self-cashiering like Pool Side.
- Validate guest orders in the guest check and competes for the total sales.
- Receive payment from guests.
- Maintain clean and sufficient operating equipment such as glassware, bar tools and equipment, chinaware, etc., required for service hours in the bar.
- Handle the orderly stocking of glassware and ensures adequate stock and inventory is maintained.
- Wash, clean and dry all glassware used in the bar.
- Perform all daily opening & closing duties to Isola standard.
- Perform all weekly cleaning & preventative maintenance duties to Isola standard.
- Conduct monthly inventory of the operating equipment in the bar.
- Clean and maintain the bar chillier and wine chillier daily.
- Check and control the temperature of the bar chillier and wine chillier.
- Chill and cool sufficient beverage supplies at the appropriate serving temperature before service hours.
- Mix and prepare alcoholic and non-alcoholic drinks according the standardized recipes of the drinks.
- Set-up the bar according to standard counter top set-up before service hours.
- To be responsible for the preparation of all mise-en-place before the service hours.
- Prepare all the garnishing for the drinks.
- Prepare sugar syrup required for drink preparation.
- Prepare the daily Ice-tea to standard.
- Prepare fruit juices required for mixing cocktails.
- Prepare coffee and tea set-up to speed up service during peak hours.
- Serve the different types of wine according to the appropriate standards.
- Store the wine appropriately and controlling the temperature of the storage area
- Perform the sequence of service, like all the other service attendants.
- To be capable of suggestive selling to boost the sales of wines and spirits in the bar.
- Communicate to the guest in selling the products and service of the outlet.
- Establish and maintain good relations with co-colleagues within the department and with other department.
- Assist, as required, co-colleagues within the department and other departments in the performance of duties and responsibilities to attain quality product and service for the Hotel.
- Ability to satisfactorily communicate in English with guests, co-workers and management to their understanding.
- Minimum of 2 years in hospitality business, preferably in a bartending role.
- Knowledgeable in various kinds of beverages and cocktails.
- Computer literate
- Pleasant personality with good communication and interpersonal skills
