We are seeking a motivated and skilled Junior Engineer to join our IT team. The successful candidate will assist in the installation, configuration, maintenance, and troubleshooting of our bank infrastructure.
To Succeed In This Role You Will Need
Technical Competencies
- Basic understanding of networking
- Experience with operating systems
- Basic knowledge of network security principles and practices.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Proficiency in technical support to first line, including troubleshooting connectivity issues and configuring network access.
- Create and Maintain documentation.
- Ability to work effectively in a team environment and independently.
- Strong organizational skills and attention to detail.
- Diploma in Information Technology and / or similar
- CompTIA Network+
- CompTIA A+
- Microsoft Azure certifications
- Minimum 2-4 years' experience in end user support in a corporate environment
- Quality of work delivered to both internal and external stakeholder.
- Level of satisfaction by customers (internal/external).
- Improve processes or solve problems with enhancements to current processes or create new solutions.
- Management of the Bank Database servers, storage, databases, and capacity
- Collaborate with project teams and deliver robust deployments aiming to move to High Availability
- Disaster Recovery
- Policies and procedures
- Documentation and changes to procedures
- Database access management
- Database access management
- Take ownership for driving own career development.
- Knowledge sharing.
- Number of leadership engagements and effectiveness
