Branch Manager.

Closing Date 2023/10/06

Reference Number HOL230929-2

Job Title Branch Manager

Business Unit Hollard Insure

Department Central Region

Job Family Sales and Distribution

Job Type Classification Permanent

Reporting To General Manager

Number of Positions 1

Location - Town / City Bloemfontein

Location - Province Free State

Location - Country South Africa

Job Advert Summary

Hello an exciting new opportunity has just become available in our Hollard Insure, Broker Distribution, Central Region (Bloemfontein). We are looking to recruit a Branch Manager

Role Objectives

Actively manage and lead the branch full business management of the branch including financial, operational and sales management Contribute to the growth and profitability of Hollard Maintain the standards of the branch thus enhancing the image of Hollard. Ensure all technical aspects and administrative functions within the branch are adhered to

Key Responsibilities

Financial Management: Forecasting, budgeting, budget attainment, cost management etc

Operational Management: Management of all aspects relating to operations within the branch Sales a

Marketing: Manage the growth (including organic growth) of the branch

Visit brokers and accompany sales team members on broker visits, obtain new business from brokers and develop relationships with existing and new brokers

Sell Hollard products to brokers and/or agents using consultative selling techniques

Contribute to effective marketing of the Company products by answering questions, resolve problems on topics such as policy status, billing, etc, and explaining new or revised products and processes

Make presentations to brokers and/or agents Account Management: Meet goals for volume and value of quality new business quoted and written within company guidelines

Recommend or implement changes to improve productivity, profitability, growth and the quality of assigned book of business. Service, grow and maintain renewal policies

Confirm rating and cover on endorsements requested Review segment profit/growth results and trends to recommend and implement action plans to produce profitable underwriting results

Ensure that all premiums are received and up to date on all accounts in portfolio. In collaboration with credit control review and discuss all outstanding premiums and arrears with Brokers on a monthly basis Underwriting/Risk Analysis: Analyze qualitative and quantitative data prepared by brokers to provide approval for risk selection and acceptance, coverage and price

Recommend creative alternatives in regard to rating plans, coverage and payment plans

Relationship Management: Interact frequently with brokers and/or agents

Reporting: Provide necessary reporting on financial and operational indicators relating to the branch

Provide feedback (reporting) to senior management on achievements, pending issues, problems and suggested recommendations

Performance Management: Manage the performance and efficiency of the branch and individuals, using KPIs standards process compliance, service level agreements, policy and procedures as tools and guides

Ensure at all times resourcing is effectively and efficiently in place, to service the work load

Problem solving: Assisting staff in resolving complex problems while ensuring adherence to standards and objectives

Decision making: To make recommendations and take decisions on technical or complex administrative functions within mandates

Required Knowledge And Experience

Sound understanding of commercial and industrial short-term insurance with at least 10 years experience (5 years in management position) including

Insurance terminology Claims procedure Legal knowledge prescription act, insurance act, FAIS) Underwriting procedure (ability to interpret policy wording

Risk management Reinsurance and treaties Product knowledge Financial and credit control knowledge

Strategic thinker Business management skills

Educational Requirements

Insurance qualification at Associate level B. Comm or Business Management /or relevant business qualification

FAIS and RE compliance