- To be the principal point of contact between the Company, its agents, and its customers...
- To ensure that current customers have the right products, the correct forward share and visibility.
- Grade 12 (Matric)
- BCom Degree in Business, Marketing Communications, or related field is required.
- Diploma in Business, Marketing Communications, or related field is required.
- Proven work experience (minimum of two years) as a Sales Representative.
- Proven track record of successfully managing customer relationships.
- Valid drivers license is mandatory.
- Excellent knowledge of MS Office.
- Working knowledge of CRM systems.
- Relationship management skills and openness to feedback.
- Ability to create and deliver presentations tailored to the audience needs.
- Prioritizing, time management and organizational skills.
- Strong verbal and written communication skills.
- Ability to work efficiently - on own or as part of a team, in a high pressured environment.
Customer Relationships
- Achieve agreed upon sales targets and outcomes within schedule.
- Coordinate sales effort with team members and other departments. Establish, develop, and maintain positive business and customer relationships.
- Expedite the resolution of customer problems and complaints to maximize satisfaction.
- Complete weekly call cycles at relevant retail stores (PnP, Shoprite, Spar etc.) 10 to 15 calls per day.
- Grow and maintain a customer database by building sound relationships.
- Continuously seek new opportunities.
- Present, promote and sell products/services using solid arguments to existing and prospective customers.
- Achieve agreed upon sales targets and outcomes within schedule.
- Coordinate sales effort with team members and other departments.
- Submit monthly reports (performance and competitors in our landscape).
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Attend meetings as and when required at designated locations Manager or Customer Meetings.
- Collaborate with Clover and Vector Sales/Merchandisers etc. to drive the business performance.
- Attend trade shows and marketing events as required.