The Stellies Taproom at Stellenbosch Brewing Co is hiring a taproom manager to oversee daily taproom operations and provide a consistently exceptional customer experience to our guests.
Job responsibilities:
- Management of daily operations related but not limited to: staffing, training, operations, cash handling and reporting
- Management of POS system (currently Micros)
- Ensuring every customer is provided with the best possible experience in the taproom in regards to customer service, food & beverage quality and ambiance
- Daily inventory tracking and analysis
- Bookings and special event coordination and execution
- Conducting brewery tours and tastings
- Pro-active management of Taproom improvements and staying informed on current industry trends and opportunities
Job requirements:
- The Taproom Manager position is a full-time, hands-on position responsible for the training and management of 12+ staff members and day-to-day operations.
- The ideal candidate will have previous hospitality management experience, the ability to interact professionally with staff and guests, previous brewery or craft beer experience and excellent critical thinking skills.
- Have proven hospitality management experience
- Have an avid interest in craft beer & food
- Seek out customer interaction and communicate with confidence
- Be fluent in English & Afrikaans
- Pay strict attention to detail and be able to multi-task effectively
- Have computer literacy and be able to use Outlook, Excel, etc
- The perfect candidate will channel the passion we put into our beer and food into a memorable taproom experience for our guests.
- Our manager must be customer-focused, experienced in managing a restaurant/bar/taproom environment, and have exceptional interpersonal, management, and organizational skills.
- We’re seeking candidates who are excited about the opportunity to be involved in the ground level of a growing business and who are excited about: recruiting, training, managing and motivating taproom staff; planning and leading special taproom events; and serving as an ambassador for the Stellenbosch Brewing Co Brand.
- And, of course, someone who knows and loves craft beer and food as much as we do!
If this sounds like you, please send your CV with references.
Applications close on 16 Feb 2018 and employment to commence 01 March 2018 or sooner.
About us:
Located on Klein Joostenberg Farm in the Muldersvlei area of Stellenbosch, the Stellies Taproom, a joint venture between Stellenbosch Brewing Co & Joostenberg, has become a popular destination for families, tourists and craft beer lovers alike.