Minimum Requirements:
- Matric (Grade 12)
- Bachelor's degree in Business Administration, Information Technology, or a related field.
- Certifications (e.g., CBAP, PMI-PBA) is a plus.
- Proven experience in business analysis, including requirements gathering, process analysis, and solution design.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills for effective stakeholder engagement.
- Proficiency in using business analysis tools and techniques, such as process modeling tools, data analysis tools, and project management software.
- Knowledge with agile and waterfall project methodologies.
- Knowledge of industry-specific regulations and compliance standards (if applicable).
- Ability to adapt to changing priorities and work in a dynamic environment.
- Attention to detail and a commitment to delivering high-quality results.
Requirement Analysis:
- Collaborate with business stakeholders to understand their objectives, challenges, and needs.
- Elicit, document, and prioritize business requirements, ensuring alignment with organisational goals.
- Analyse existing business processes to identify inefficiencies, bottlenecks, and areas for improvement.
- Model current and future state processes using techniques like process mapping and flowcharting.
- Examine and interpret data to provide insights and support decision-making.
- Define data requirements and assist in data modelling efforts.
- Create detailed functional specifications or user stories that outline the system's functionality and business rules.
- Work closely with technical teams to design IT solutions that address business needs.
- Facilitate communication between business stakeholders and technical teams, ensuring a common understanding of requirements.
- Organize and lead meetings, workshops, and interviews to gather and validate information.
- Change Management:
- Support change management efforts by identifying potential impacts on processes, roles, and responsibilities.
- Assist in developing training materials and communication plans.
- Testing and Validation:
- Collaborate with quality assurance teams to ensure that the developed solutions meet the specified requirements.
- Participate in user acceptance testing (UAT) and validate that the system aligns with business expectations.
- Maintain comprehensive documentation, including requirements specifications, process models, and project documentation.
- Continuous Improvement:
- Identify opportunities for process optimization and propose innovative solutions.
- Stay current with industry trends and best practices in business analysis.
- Project Support:
- Assist in project planning, estimation, and monitoring to ensure successful project delivery.
- Provide ongoing support to projects by addressing issues, clarifying requirements, and managing scope changes.
