Posted on: 28 May 2024
ID 915634

Product Business Analyst

Closing Date 2024/06/03

Reference Number MMH240422-2

Job Title Product Business Analyst

Position Type Permanent

Role Family Information Technology

Cluster Momentum Investments

Remote Opportunity Some of the time

Location - Country South Africa

Location - Province Gauteng

Location - Town / City Centurion

Introduction

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme ), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.

We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at www.momentummetropolitan.co.za

Role Purpose

Perform business and system analysis tasks by building specialized understanding of the guaranteed annuities business, systems and processes. Furthermore, transform business requirements (functional & non-functional) into a set of technical requirements. This ensuring collaboration with Business and Product Owners to harmonize roadmaps, align major releases and manage dependencies to maximize value by developing feasible, viable, and sustainable solutions meeting Business Owner needs.

Requirements
  • Bachelor's degree in Business, Computer Science, or a related field.
  • Business analysis/Product Owner qualification (preferred).
  • 3 - 5 years of business analysis or product owner experience.
  • Exposure to/experience in the investments/financial industry will be an advantage.
  • Proven experience in implementation of projects.
  • Experience working in Agile environment.
Duties & Responsibilities
  • Conduct Business Analysis in line with business requirements:
    • Gather and interpret requirements from key stakeholders/customers in line with business analysis frameworks.
    • Analyse and understand the business requirements and, through a structured process, document, validate and translate these into requirement specifications and functional specifications to be used by developers in crafting technical solutions.
    • Contribute to translating the business goals into design in line with systems architecture.
    • Ensure the quality delivery of requirements and business process specifications that meet the agreed deliverables in line with best practices and business process.
    • Participate in the solution design process to make recommendations to create and enhance solutions that are innovative, re-usable and sustainable and solve complex business problems.
    • Participate in testing and guide users to ensure that the designed solution ultimately meets business requirements.
    • Define the success criteria using scenario testing and test cases to ensure that testing covers all aspects of the business specification.
    • Test and validate the functionality of all technical solutions in line with business requirements on completion of development to ensure that business requirements are met in the implemented solutions.
    • Define reporting requirements and integration points on affected components using, amongst others, diagrammatic representations.
    • Keep abreast of latest IT trends and practices to optimise service offering and minimise risk.
  • Collaboration
    • Build and maintain relationships with stakeholders.
    • Effective and consistent service delivery and support to all internal and external stakeholders to ensure that expectations are managed.
    • Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional service.
    • Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance internal service delivery.
    • Collaborate closely with teams and a variety of users to ensure requirements compatibility and user satisfaction.
    • Effectively manage your performance within the team to ensure business objectives are achieved.
    • Encourage innovation, change agility and collaboration within the team.
    • Live the Momentum Investments Gritx Behaviours.
    • Other ad-hoc projects as agreed on with line manager.
  • Keep abreast of emerging technology and digital trends that can lead to operational efficiencies.
  • Show care upon every client touchpoint, to deliver an exceptional experience.
  • Promote and adhere to the Momentum Metropolitan Holdings Limited values: Accountability, Diversity, Excellence, Innovation, Integrity and Teamwork.
  • Live by the Momentum Investments GRITx behaviours: We are PASSIONATE, We are BRAVE, We are UNITED, We are WINNERS.
Competencies
  • Comfortable liaising with business partners and understanding the problem being considered
  • Comfortable liaising with technical teams, gathering necessary information.
  • Effective communicator in both technical and non-technical contexts.
  • Proficient at business writing, use case documentation, and modeling (e.g., MS Visio).
  • Analytical and problem-solving prowess gathers, evaluates, and tests information from diverse sources.
  • Applies 80/20 rule, prevents analysis paralysis, and communicates risks and mitigation plans clearly.
  • Assertive in driving resolutions on key issues.
  • Culturally sensitive and open-minded, fosters engagement across diverse backgrounds.
  • Works proficiently both independently and within teams.
  • Identifies inefficiencies and implements effective solutions
  • Attention to detail and the ability to handle complex environments is critical.
Occupation:
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