SanlamConnect is dedicated to supporting, growing, and empowering clients with affordable, easy, and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2, 000 tied advisers and 2, 000 supporting independent brokers, all dedicated to meet the financial needs of our clients. Our Vision: We aspire to be the best at building enduring relationships by connecting clients with Sanlam. We create sustainable value by attracting new clients, supporting ongoing client engagement, and providing adaptive solutions designed to answer lifes financial questions. ULTIMATELY, WE EMPOWER PEOPLE TO BE FINANCIALLY CONFIDENT, SECURE AND PROSPEROUS.
What will you do?
The role of the Business Analyst is to ensure the smooth and effective running of the intermediary digital engagement platform - and relevant tools and applications, ease of use of relevant tools, processes, and applications, as utilised by the intermediary, thus enhancing the intermediarys experience - as well as the end-user customers experience. The role is also responsible to reduce and prevent any business risk associated with the use of system tools and applications by the intermediaries and to manage and facilitate the resolution of system issues, as well as driving any enhancements that are identified or suggested. The role also manages and take ownership of allocated projects/tasks, as well as assigned resources.
What will make you successful in this role?
- Identify & define business requirements for new business models or changes to existing models, including application requirements, Business Requirements Specification (BRS) & test cases.
- Analyse & design new business processes.
- Define & design changes to existing processes as required & ensure integration of changes into process environment.
- Work with the SanlamConnect Business Solutions Manco, architects & other team members to define non-functional requirements (including metrics & performance goals) for the application.
- Participate in transitioning the requirements to systems analysts & designers and ensure a clear &complete understanding of the requirements.
- Document these requirements and designs.
- Participate in quality management reviews throughout the SDLC to ensure requirements are fulfilled.
- Perform testing to ensure that business requirements have been met.
- Grade 12
- Relevant diploma or degree
- Business Analyst qualification will be advantageous
- Content Management experience (e.g., Wordpress)
- Website design and maintenance experience
- D365 configuration experience
- Exposure to cloud-based web services and network architecture (AWS)
- Understanding of SQL database design and architecture
- 3-5 years related experience within Financial Services
- MS: Office (Excel, Word, PP)
- Sound financial services industry knowledge/context
- Content management processes and guidelines
- Sales processes
- A good understanding of the system development life cycle
- Being resilient
- Collaborates
- Cultivates Innovation
- Customer Focus
- Drives results
- Action Orientated
- Communicates Effectively
- Self-Development
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Closing date: 14 September 2023.
Build a successful career with us
Were all about building strong, lasting relationships with our employees. We know that you have hopes for your future your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office the group provides many opportunities for growth and development.
Our commitment to transformation
The Sanlam Group is committed to transformation and embracing diversity and our employment equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.
