JOB DESCRIPTION
- Evaluation of Change Requests to collate and provide estimations and the assessment of change.
- Gathering business requirements from a wide range of Operations Customers across various divisions.
- Prepare Business, Functional, and System Requirement documents.
- Working collaboratively with interdisciplinary teams including technical, functional, and business at both local and remote locations.
- Involved in the support of deployments. This entails creating and maintaining system-related documentation, such as business requirements, process flows, and configuration worksheets.
- Configuring system settings and options and executing unit integrations and system testing.
- Collaborating with the clients businesses for the design of processes and providing solutions for implementation.
- Unit Testing to ensure that configuration works according to the requirements.
- Quality Assurance Testing to ensure development meets requirements.
- User Acceptance Testing/ Provide guidance to business on UAT.
- Manage configuration/development into Production.
- Production Testing to ensure that requirements work in production
- Currently pursuing or recently completed a degree in Business, Technology, or a related field.
- Basic understanding of ERP/EPM/Automation systems is a plus.
- Familiarity with Agile methodologies through coursework or projects.
- Interest in change management and willingness to learn and support implementation efforts.
- Ability to provide support in change management activities.
- Basic knowledge of Operations Systems is advantageous.
- Strong conflict management skills
- Excellent written communication, presentation and negotiation skills
- Sound judgement, decision-making, and problem-solving skills
- Good facilitation skills and the ability to articulate ideas effectively.
- Organised and thorough
- Continuous Improvement Principles
- Builds Network - Builds meaningful connections and establishes strategic relationships
- Continual Improvement - Actively seeks opportunities to continually improve processes
- Creating & Innovating - Generates novel ideas and drives inventive solutions
- Decision Making - Analyses complex situations to ensure effective and timely choices
- Driving & Perservering
- Entrepeneurial thinking
- Planning & Organising - Uses a structured approach to effectively manage tasks
About Us
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. Were a purpose-led business, and on this team, youll share the pride of making an impact across a whole industry.
Were the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?