Posted on: 09 February 2023
ID 850511

Business Analyst - Logistics

Takealot.com, a leading South African online retailer, is looking for a highly talented Business Analyst to join our Supply Chain and Logistics Product team in Cape Town.

We're a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity, to join us. We offer a market related remuneration, a great work environment and a promise that you won't be bored, as long as you are prepared for a challenge and want to build something great!

This role will report to the Fulfillment Product Lead.

Responsibilities:
  • To analyse and understand project scope and core stakeholder objectives
  • Assist in requirements elicitation workshops with stakeholders to define high level business requirements
  • Work with the Product Manager to elicit detailed, low level functional requirements and the documentation of these requirements such that detailed technical specifications can be compiled by Engineering.
  • Analyze data trends and provide relevant insight of trends.
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, break down high-level information into their constituent details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true business needs.
  • Collaborate with technical lead and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs.
  • Proactively communicate and collaborate with project team to analyse information needs and functional requirements to deliver the following artifacts as needed:
    • Business/functional requirement specification
    • Wireframes
    • Workflow / process flow diagrams
    • Data Model/s
    • Prototypes
  • Be proactive in ensuring that the development and QA teams understand the requirements by attending daily team meetings and initiating functional clarification sessions where needed.
  • Setting timelines, driving project schedules and leading cross-functional development teams from design through to release.
  • Review the test plan and test scripts to ensure quality and coverage.
  • Performing user acceptance testing.
  • Monitor, evaluate review user experience.
Attributes Required:
  • Strong customer focus
  • Solutions-oriented, can-do attitude and high energy
  • Strong analytical and critical thinking, using data to inform decisions
  • Passion for understanding ambiguous, complex problems and driving high quality, innovative, clean solutions
  • Ability to present ideas succinctly, in writing and verbally
  • Versatile and with an appetite to learn by doing
  • Ability to handle multiple competing priorities in a fast-paced environment
  • Willing to be 'hands-on' in learning and solving operational issues
Qualifications & Experience:
  • A bachelor's degree in Information Systems or Computer Science or similar degree.
  • A minimum of 3 years' experience in business analysis, product management or a related field.
  • Experience in Android Mobile application development preferred
  • Experience defining solutions for internal and external customer facing
  • Experience in working with Agile / Scrum teams
  • Excellent verbal and written communications skills with the ability to present complex information in a clear and concise manner to a variety of audiences, including technical and non-technical individuals.
The Environment:
  • Takelot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
  • We have fun, work hard, take ownership, collaborate to create solutions, and are always open to direct feedback/new ideas about how we can improve.
  • We are short on ego and high on output.
  • We are doers and not only thinkers, it's all in the execution after all.
  • We love what we do and what we are creating.
We seek to Employ an Extra Ordinary Mind who:
  • is forthright but respectful
  • is an expert at doing, who can not only design but also execute
  • is analytical, able to use data to make decisions
  • is competitive, self-directed and strives to be the BEST (GREAT requires a lot of work and does not only happen during business hours
  • is passionate about the potential of e-commerce and delivering a world-class customer experience
  • is entrepreneurial, thrives with change, accepts change is a constant and always looks for solutions to do something better and faster
  • thinks about problems from a business perspective using technical and product input
  • is curious and challenges the status quo
  • is innovative and enjoys iteration
  • is collaborative
  • will be at the cutting edge of developing new concepts for takealot.com
  • thinks like an owner of the business
  • is SMART, has INTEGRITY and is HARDWORKING
If you meet the above you are an Extraordinary Mind, so come join us!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.
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