IT / Finance
Responsibilities
- As a Business Analyst, you will play a critical role as a problem solver and be the person who assists in defining and enabling business change in an agile environment
- Your primary responsibility is to deliver solutions that are fit for purpose, which focus on efficiencies and that deliver business value
- Understanding business needs as they relate to a potential change or transformation
- Acting as an advisor to the business on best outcomes for a particular business problem or initiative
- Facilitating group workshops and meetings
- Explaining technical jargon to non-technical / business teams
- Gathering, identifying, and documenting business requirements
- Simplifying requirements, so they are easily understood across the whole team
- Building relationships with all key stakeholders that includes business owners, product owners, development teams, trainers, and users
- Business process modelling and improving business processes across various business units, processes, and systems
- Implementing, testing, and deploying solutions to business problems (includes facilitating and coordinating User Acceptance Testing)
- Supporting business transition and helping to establish change (includes transfer of knowledge to users, trainers, and peers)
- Assist in the continuous development, improvement, and implementation of the analysis framework
- Working in an agile team within the scrum framework
- Relevant formal qualification in Business Analysis. E.g., Certification of Competency in Business Analysis (CCBA) or Advanced Diploma in Business analysis (AdBA) (advantageous)
- Bachelor's degree in information technology / systems or equivalent (advantageous)
- Honours degree in information technology / systems or equivalent (advantageous)
- 8-10 years of experience in business analysis
- At least 5 years working experience in the Financial Services industry (required)
- Strong Investment management industry experience (very advantageous)
- Experience as a seasoned Business Analyst working on large transformation programmes
- Demonstrated experience as a Business Analyst across technology and business domains (required)
- Experience with analysing and creating client correspondence and reporting (email, client statements, etc.), (required)
- Agile
- Confluence
- Jira
- MS Office proficiency
- System Analysis
- Business Process Analysis
- Understanding of databases and networks
- Proficient in SQL or similar technologies (Intermediate to Advanced)
- HTML
- API experience is advantageous
- Oral and written communication proficiency
- Leadership
- Detail orientated
- Big picture thinking
- Client focused
- Collaborates
- Drive results
- Taking ownership
- Cultivate innovation
- Be resilient
- Excellent communication skills (verbal and written)
- Ability to work across multiple teams and manage conflicting priorities
- Strong facilitation and negotiation skills
- Analytical thinking & problem-solving
- Information gathering
- Excellent documenting and diagramming (BPMN 2.0) skills
- Planning, prioritising, and organising
- Attention to detail
- Leading and Supervising
- Planning and Organising (Prioritising)
- Positive, enthusiastic 'can do' attitude
- Teamwork
- Complex problem solving
- Ability to work independently / under pressure
- Honesty, integrity, and respect
- Have the necessary hard and soft skills that are required to overcome the traditional barriers between software development, testing, and operations teams.
- Must be a clear methodical thinker with good problem-solving skills.
- Able to perform under pressure in a fast-changing environment
- Self-managing and taking the initiative to resolve issues.
- Able to navigate ambiguity and complexity
- Continuously monitor turnaround times and quality standards and resolve issues speedily to enhance internal service delivery
Desired Skills
- Investment Administration
- Wealth Management
- Business Analysis
- Agile
- Confluence
- Jira
- MS Office
- System Analysis
- HTML
- SQL
- API
